Author name: ayp_upgrade

Handling one irate passenger when there is a delay or flight cancellation is hard enough. Having to manage entire hordes […]

Here is a succinct write-up on why keeping close track of your Net Promoter Score is vital to your business.

When travel picks up, there will be a need to hire new support staff and train them to deal with

Airline disruption can cause chaos and tons of lost passengers if not handled effectively and quickly. We go into how

Airlines, hotels, and travel agents are rushing to offer various travel insurance products to boost passenger confidence in traveling. But

Learn more about how the AI-based tool Qrobo can help you as a travel agent by automatically notifying your clients

An interesting read on how New Distribution Capability (NDC) started and went on to be immensely useful to airlines. It

Government employees are supposed to book tickets for official purposes through their national carrier. Since booking tickets through GDS and

Flight tickets are only a small part of the cost of the Hajj and Umrah pilgrimage undertaken by millions every